Introduction
NorthStar Energy ("we," "our," or "us") uses cookies and similar technologies on our website, northstarenergy.ca (the "Site"). This Cookie Policy explains how we use cookies, what types of cookies we use, and how you can control them. By using our Site, you agree to our use of cookies as described in this Cookie Policy.
This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use, and share personal information.
What Are Cookies
Cookies are small text files containing a string of characters that are placed on your computer or mobile device when you visit a website. Cookies allow a website to recognize your device and store certain information about your preferences or actions.
We use cookies to enhance your experience on our Site, analyze how our Site is used, and optimize its performance. Cookies can be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them).
We also use similar technologies such as web beacons, pixel tags, and local storage that store information on your device or browser.
Types of Cookies We Use
We use the following types of cookies on our Site:
Necessary Cookies
These cookies are essential for the Site to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. These cookies do not store any personally identifiable information.
Examples of necessary cookies we use:
- Cookies that remember your cookie consent preferences
- Cookies that enable basic website functionality
- Cookies that help with session management and security
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us to know which pages are the most and least popular and see how visitors move around the Site. All information these cookies collect is aggregated and therefore anonymous.
Examples of performance cookies we use:
- Analytics cookies to understand how visitors interact with our Site
- Cookies that help us diagnose technical issues and improve Site speed
Functional Cookies
These cookies enable the Site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.
Examples of functional cookies we use:
- Cookies that remember your preferences (like language or region)
- Cookies that remember form information to improve user experience
Marketing Cookies
These cookies may be set through our Site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other websites. They do not directly store personal information, but are based on uniquely identifying your browser and internet device.
Examples of marketing cookies we use:
- Cookies used for retargeting and advertising purposes
- Cookies that measure the effectiveness of our marketing communications
How We Use Cookies
We use cookies for the following purposes:
- Site Operations: To enable and enhance the functionality of our Site, including remembering your preferences and settings.
- Authentication: To identify you when you sign in to our Site and to provide secure services.
- Analytics: To understand how visitors use our Site, which pages are most popular, how users navigate through the Site, and to improve our Site and services.
- Security: To help identify and prevent security risks, including detecting and preventing fraudulent activity.
- Advertising: To deliver relevant advertisements to you based on your interests and to measure the effectiveness of our advertising campaigns.
- Social Media: To enable you to share content from our Site on social media platforms and to allow you to interact with our social media accounts.
Managing Your Cookie Preferences
When you first visit our Site, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your cookie preferences at any time by clicking on the "Cookie Settings" link in the footer of our Site.
Browser Settings
Most web browsers allow you to control cookies through their settings preferences. Here's how to manage cookies in common browsers:
- Google Chrome: Menu > Settings > Privacy and security > Cookies and other site data
- Mozilla Firefox: Menu > Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy
- Microsoft Edge: Menu > Settings > Cookies and site permissions
Please note that restricting cookies may impact your experience on our Site, as some features may not function properly.
Do Not Track
Some browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. These features are not yet uniform, so we do not currently respond to such signals.
Third-Party Cookies
We may allow third parties to place cookies on our Site for the purposes described above. These third parties may include:
- Analytics providers (like Google Analytics)
- Advertising networks
- Social media platforms
- Content delivery providers
These third parties may use cookies, web beacons, and similar technologies to collect information about your use of our Site and other websites. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.
We do not control these third parties' tracking technologies or how they may be used. If you have questions about an advertisement or other targeted content, you should contact the responsible provider directly.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will become effective when we post the revised policy on our Site. We encourage you to periodically review this page to stay informed about our use of cookies.
If we make significant changes, we will notify you through a prominent notice on our Site or by other appropriate means.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
Privacy Officer
NorthStar Energy
245 10 Avenue SW
Calgary, AB T2R 0V6
Canada
Email: [email protected]
Phone: +1 (403) 555-0145